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Protecting Customers : Meeting Professional Standards 

What is the CLE ?

The Construction Licensing Executive (CLE ) was created in 2002 to regulate the construction trades in Scotland.

CLE was borne from desire by reputable and legitimate industry to face up to the very real problem of the rogue traders or “cowboys” who have blighted the industry for too long. The public’s basic trust in the industry was being undermined and there was a need to restore confidence and provide a way of redress for the consumer.

A range of bodies have come together to give leadership and independent scrutiny to the CLE . They include the Society of Chief Trading Standards Officers in Scotland, the Scottish Consumer Council and Trade Associations along with support from the Scottish Executive and Scottish Enterprise.

The CLE created a licensing scheme for traders in the construction industry with the aim to have every firm in the construction trades licensed so consumers have a vetted supply of reputable traders. Both consumer protection and industry standards are at the core of the scheme.

CLE sets principles for licensing/ registration schemes for the construction and allied industries and acts:

as an approver of schemes

as an auditor and monitor of schemes

as a final appeals body

as an information provider to consumers

Builders and Customers

Aim of CLE

To have all traders licensed so standards in the construction industry are effectively regulated and consumers have a healthy source of credible construction businesses in Scotland.

Mission of CLE

To give assurance to consumers

To improve standards in the construction industry.

To remove the rogue trader by giving consumers a choice of reputable companies which have been assessed and licensed.

contractor and customer shaking hands
Home improvement complaints have long been a matter of concern for trading standards. CLE approved licensing and registration schemes will make it much easier for people to pick a competent and reliable contractor
Bill Cassie MBE , Trading Standards
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